Friday
Nov052010
Google Apps for the Electrical Industry
November 5, 2010
Gmail has been around for a while now but if you are not a regular gmail user you probably haven't seen the depth and breadth of what Google's cloud offering can do.
Somewhere in your company is a Network Administrator who takes support calls from desktop users regarding their Desktop email program. The support calls are typically frequent and expensive in the context of what the average Network Administrator is paid for the higher level functions they perform. This hidden cost of time away from other higher level activities, if measured, would add up quickly.
In the electrical industry, keeping employees in front of customers, on the phone, writing up orders, purchasing, or managing inventory is what it's all about.
When email gets in the way, all of these can be affected. Many companies pay their network staff a significant wage to make sure it doesn't happen. The converse of this is also true, network staff are paid a lot to fix it when it does happen.
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Operations,
Technology tagged
Google 